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Financial guarantee

Quality Guarantee. We will perform every order on a high quality level, using the best and most beautiful flowers and additional decorative elements. We make the delivery on the necessary date and exact time. Your bouquet or gift will undoubtedly be presented directly to the recipient.

Flower Quality. Creating every arrangement or bouquet, florists use only best selected premium flowers with original decorative elements, the same as it is described on the item’s page. For example, we offer local and imported roses of certain size. You can select by yourself different colors, shades and sort that will please the recipient for almost a week.

Customer support. Our online flower shop provides constant support and phone advising. You also can send your questions or requests to e-mail or chat. Our operators are online every day from 10AM to 7PM to provide all necessary support since your wish. Managers will respond to your request or question within 25 minutes. Letters that are received out of hours will be processed first of all.

Care Delivery. We are proud the fact that every flower bouquet is created by the most professional florists. This masterpiece will become a great and gorgeous gift for your friends or loved people. The order will be the best way to express all your sincerest feelings to the recipient.

International delivery. On the website you can find the great variety of marvelous flower bouquets and compositions of classic and modern styles with delivery through the world.

Privacy Policy. We are securely protecting your private information, because really appreciate your trust. We consider every our customer to be part of our huge international family. Since the foundation of the company, we are providing strict privacy policy. Therefore, we will never pass your personal data to the third parties.

Safe Payments. We ensured the reliability of payments with your private credit cards. All information is transmitted encrypted to safe servers of payment systems. Thus, you can be sure in absolute security of your personal data as credit card information is not available for outsiders.

Payments Refund. In case you or recipient is not satisfied with the provided flower or delivery service or if it was executed on a wrong date, we guarantee full replacement or re-delivery plus some apology item. In other situations – full refund of the payment.

Online Support. We are online to answer all your questions and give all necessary information around the clock every day. You can connect us in phone, e-mail, Skype and online chat support.

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